Work may be undertaken in various contexts within the transport and logistics industry.
Work involves the responsibility for the monitoring of warehouse operations. Individuals must demonstrate the ability to work independently or as part of a team under direct and/or indirect supervision, use discretion and judgement, and take responsibility for the quality of their outputs. All activities are carried out in accordance with relevant organisational policy and procedures.
This unit involves the skills and knowledge required to monitor warehouse operations and identify and report issues and possible improvements. It requires knowledge of different types of warehouses and their functions and organisational requirements. This includes the use of warehouse equipment, inventory and stock control processes, information technology and communication systems, warehouse security arrangements and the application of engineered standards. There are no specific licensing or certification requirements applicable to this unit.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Not Applicable
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit
Context of and specific resources for assessment
Competency should be demonstrated on at least one occasion covering the scope of the unit of competence
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment, and/or
in an appropriate range of situations in the workplace
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
REQUIRED KNOWLEDGE AND SKILLS
This describes the essential knowledge and skills and their level required for this unit.
Required knowledge:
Relevant sections of national and state or territory legislation, regulatory requirements, and codes of practice/or guidelines as they relate to the level and type of warehouse operations, including inventory storage
Relevant OH&S and environmental procedures and guidelines
Organisational policies and procedures, including those pertaining to effective monitoring and reporting of warehouse operations
Principles of operation and functions of inventory systems
Different types of inventory systems and stock management approaches applicable to a range of warehouse styles and sizes to enable the control of stock
Workplace processes for records management and the production of inventory reports
Computer records/documentation requirements for stock control, including forms, checklists and inventory reports applicable to the workplace
Housekeeping standards procedures required in the workplace
Range of different warehouse structures/types and applications/functions of warehouse to enable the storage of a range of products and goods
Role and impact of information technology, including record systems, in warehouse operations
Impact of engineered standards on warehouse operations
Warehouse security processes to enable identifying and reporting measures to improve security in the workplace
Software applications commonly used in warehouse operations
Required skills:
Communicate effectively with others when monitoring warehouse operations
Report and record non-compliance issues
Advise recommendations regarding possible improvements to warehouse operations, including measures to improve security arrangements
Read and interpret relevant work requirements, policies, procedures and other information relevant to monitoring warehouse operations
Complete documentation and provide reports related to monitoring warehouse operations
Use numeracy skills relevant to warehouse operations, including inventory and stock control
Work collaboratively with others, and adapt appropriately to cultural differences in the workplace
Promptly report and/or rectify any identified problems that may occur when monitoring warehouse operations in accordance with applicable regulatory requirements and workplace procedures
Monitor and anticipate operational problems, hazards and risks, including security breaches, and take appropriate action
Modify activities dependent on differing workplace contingencies, situations and environments
Monitor work activities in terms of planned schedule
Interpret and apply relevant regulations and instructions
Adapt own competence in response to any changes in activities when monitoring warehouse operations
Correctly and safely operate relevant equipment, including use of manually operated materials handling equipment, when monitoring warehouse operations
Use appropriate technology, including software and communication systems, to enable the monitoring of goods and products in the workplace
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Applicable legislation and regulations may include:
licensing
OH&S
environmental sustainability
permits
dangerous goods and hazardous substances storage and identification
Types of warehouses and their functions may include:
size and height
capital outlays/cost
facility layout and support systems
temperature controlled
cold storage
process layouts for various products
bulk
distribution centres
high security
automated
manual
private
leased
Warehouse management systems may include:
IRSPS Inventory, receiving, storing, picking and shipping
warehouse inventory tracking solution
Radio Frequency IDentification (RFID) and bar code
forklift truck mounted devices with bar code readers
Inventory Controller
Materials handling equipment may include:
fork lifts
high rise stackers
mobile/fixed
conveyors
cranes/mobile hoists
manually operated equipment
wrappers - sheet, shrink or tape
Organisational policies and procedures may include:
OH&S
environmental sustainability
standard operating procedures (SOP)
safe work procedures (SWP)
documentation requirements
security procedures
reporting procedures
business operations/objectives and targets
service standards
Receiving, order picking and packing, despatch, stocktaking and replenishment may include:
automated/semi-automated
order picking/despatch processes
conveyor belts
inventory systems
coding systems, including batch/bar codes/RFID
technology, robotics, computers
human/machine systems
manual labour
integrated systems - inventory
management information systems
bar coding/RFID readers
cross docking
temperature and humidity
controlled environments
Inventory and stock control may include:
data management - inventory control
materials handling
product recognition/scanning
stocktaking
transporting systems
computer controlled vehicles
order sorting storage systems
Products/goods may include:
small parts
perishable goods
overseas export
dangerous goods and hazardous substances
refrigerated products
temperature controlled stock
fragile goods
toxicity
flammability
form/shape
weight
size
Engineered standards may include:
definitions
origins
synthesis from data
advantages/limitations
ergonomic issues
time measurement units
Warehouse security may include:
risk analysis
type, location, quantity of stock
pilferage
surveillance systems/processes
accident prevention
signage e.g. Hazchem
Security threats may include:
specific commodity vulnerabilities
special handling and safe storage
pilferage
break and entry
contraband
illegal import/export activity
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Standard operating procedures for warehouse operations are accessed
Own areas of responsibility and reporting lines for issues outside own scope of authority are determined
Applicable legislative requirements are identified
Different types of warehouses and their functions are analysed
The range of products/goods stored within various types of warehouses is identified
Storage plan for a range of inventory is developed, in accordance with enterprise procedures (including materials handling equipment) and legislative requirements
Warehouse operations of receiving, order picking and packing, despatch, stocktaking and replenishment are confirmed
Different types of documentation required for warehouse operations are used and interpreted
Flow of goods through the warehouse from the receiving area to despatch is identified
Characteristics of goods which may have an impact on storage/handling methods and requirements are investigated
Purpose and types of materials handling equipment commonly used in warehouses are confirmed
Storage systems commonly used in warehouses, and their functions, are identified
Correct use and load capacity of storage systems are determined, according to manufacturers specifications and organisational policies and procedures
Manually operated materials handling equipment is used correctly, and according to legislative and regulatory requirements and organisational policies and procedures
Information technological systems used in the warehouse operations are identified
Use and impact of data capturing systems used within warehouse operations is analysed
Data capturing devices are used to record inventory in a warehouse operation
The impact of information technology and communication systems used in the warehouse is identified
Communication system is used to monitor goods and products in a warehouse operation
Warehouse management systems are used to monitor the flow of inventory in warehouse operations
Inventory and stock control principles are identified
Methods and processes are utilised for determining stock, replenishment and reordering levels
A range of reordering methods are implemented
Factors that impact on reordering and stock control levels are identified
Inventory count of a stock item is performed, the need for replenishment is determined and a stock item is reordered if required
The general principle of engineered standards is identified
The main measurements and collection methods required to support engineered standards are used
Application of engineered standards to various warehousing tasks is determined
Warehouse security arrangements are complied with
Security objectives are determined
Internal and external security threats and exposures as they relate to warehouses are evaluated
Measures to improve security arrangements are reported
Forms
Assessment Cover Sheet
TLIP4040A - Monitor warehouse operations
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
TLIP4040A - Monitor warehouse operations
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent